Politique d’expédition

Shipping Policy 

Last updated: 04/05/2026

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1. Shipping Locations

We currently ship to most countries in Europe and selected worldwide destinations. If your country is not available at checkout, please contact our support team.

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2. Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

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3. Delivery Time

Estimated delivery times:

Please note that delivery times are estimates and may vary due to customs or courier delays.

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4. Shipping Costs

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5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to follow your package in real time.

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6. Customs & Import Duties

Customers are responsible for any customs fees or import taxes that may apply in their country.

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7. Delivery Delays

We are not responsible for delays caused by:

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8. Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses.

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9. Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as “delivered” by the carrier. Please contact the shipping carrier first.

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10. Contact Us

If you have any questions about shipping, contact us at:

Email: eltahiiriemad@gmail.com